Simple. Precise. Personal.

How It Works

Your easy at-home
impression process.

We make it simple to get a custom appliance that fits right and feels great. Follow these easy steps from your home—our team handles the rest.

1

Order & Receive Your Kit

Choose your appliance and we'll ship you an easy-to-use impression kit.

2

Take Your Impressions & Ship It Back

Create your impressions at home and ship them back using the prepaid label.

3

We Make & Ship Your Appliance

Our experts craft your appliance and ship it directly to your door.

Detailed Guide

Step-by-Step Impression Guide

Follow these simple steps to get accurate impressions for your custom appliance.

1

Preparation

Preparation
  • Wash your hands thoroughly.
  • Brush your teeth and rinse well.
  • Have a clean, well-lit workspace.
2

Open & Mix Putty

Open & Mix Putty
  • Open both containers.
  • Scoop equal amounts of base and catalyst.
  • Mix together for 30–45 seconds until one uniform color forms.
3

Shape & Place Putty in Tray

Shape & Place Putty in Tray
  • Press the mixed putty into the tray.
  • Spread evenly to fill the tray.
  • Keep the surface smooth.
4

Take Your Upper Impression

Take Your Upper Impression
  • Place the tray in your upper arch.
  • Press firmly and evenly.
  • Hold still for 2–3 minutes.
5

Take Your Lower Impression

Take Your Lower Impression
  • Repeat the process for your lower arch.
  • Ensure full coverage of the teeth.
  • Hold still for 2–3 minutes.
6

Remove Impressions

Remove Impressions
  • Gently wiggle the tray loose.
  • Remove carefully.
  • Rinse impressions with cool water.
7

Inspect Your Impressions

Inspect Your Impressions
  • Check that all teeth are clearly captured.
  • Ensure no voids or thin spots.
  • Retake if needed.
8

Send Pictures for Approval

Send Pictures for Approval
  • Take clear photos of both impressions.
  • Upload or text them using the link we send.
  • We’ll confirm if they’re good to send.
9

Shipping Your Impressions

Shipping Your Impressions
  • Place impressions in the bag provided.
  • Seal and place in the prepaid mailer.
  • Drop it off with USPS.
We're Here to Help

Our team is here every step of the way. If you have questions at any point, contact our support team—we're happy to help!

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