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SECURE CASE SUBMISSION

How Providers Submit Cases

A provider case begins inside the secure ISO Metrik workflow. Approved providers upload de-identified manufacturing files, choose materials, attach instructions, and review pricing before the case enters production.

How Providers Submit Cases
DETAILS

How secure case submission works

Each submission is prepared so the lab has the files and instructions required to begin the requested print or production workflow.

1

Approved Access

The provider signs in to the secure workflow using an approved provider account.

2

Upload Files

Compatible de-identified STL, FORM, OBJ, or PLY files are uploaded to the portal.

3

Add Case Details

Rx notes, attachments, material preferences, and order details are included with the case.

4

Review Before Sending

The provider reviews print cost, materials, shipping estimate, and the final submission summary.

How Providers Submit Cases
What the provider submits Each submission is prepared so the lab has the files and instructions required to begin the requested print or production workflow.
PROVIDER WORKFLOW

What the provider submits

Digital Manufacturing File

Submit the de-identified scan or manufacturing file used for the requested print or laboratory workflow.

Case Instructions

Include the provider-directed notes, clinical instructions, and any relevant preferences for the order.

Attachments

Photos and reference attachments can be added when they support the case and the requested production process.

Production Review

Before final submission, the provider reviews pricing, materials, and delivery details inside the secure workflow.

NEXT STEP

Continue in the provider workflow.

Use the links below to move from information to action inside the ISO Metrik provider process.